Terms of Sale

Last Updated: 7th December 2023

Welcome to The Indie Gift Card Co. Ltd, trading as The Craft Beer Gift Card. By making a purchase from us, you agree to adhere to the Terms of Sale outlined below. Please read these terms carefully. If you do not agree with any part of these terms, please refrain from making any purchases from us. We reserve the right to modify these terms at our discretion, and any changes will be communicated through notifications, updates on the Service, or other appropriate means.

1. Availability and Pricing

1.1 We offer The Craft Beer Gift Card, a digital gift card, for sale.  This card is then exchanged for Brewery E-Gift Cards that are sent to the recipient within 24 working hours MON - FRI (excluding weekends and UK bank holidays). Our working hours are 8am - 4pm Monday to Friday.

1.2 The Craft Beer Gift Card is subject to availability, and we reserve the right to set quantity limits, reject orders, or discontinue products without notice. Prices are subject to change, and the price at the time of your order will be charged. The minimum price for a Craft Beer Gift Card is £10, and the maximum is £500.

1.3 The Craft Beer Gift Card is valid for 12 months from the date of purchase, each time you receive a new Craft Beer Gift Card e-code and add it to your account, its validity will increase for another 12 months. After 12 months of no spend, any balance left on the account disappears and we use these funds towards improvements of our gift card service.

1.4 Orders for The Craft Beer Gift Card are sent by email as soon as successful payment is made, or on your chosen 'future send' date by 9am. If sending the same day, the e-gift card code may not be live to spend for up to 24 working hours after receipt. This is due to extra security checks by our team during working hours.

1.5 Recipients of The Craft Beer Gift Card need to be over 18 years old in order to access our partner brewerys' websites. 

2. Brewery Partners' E-Gift Cards

2.1 Recipients can redeem their Craft Beer Gift Card on our website, by selecting a Brewery Partner and their e-gift card value for the exchange.

2.2 The Craft Beer Gift Card team processes and sends the Partner Brewery E-Gift Card via email within 24 to 48 working hours (excluding weekends and UK bank holidays).

2.3 Recipients are governed by the specific Brewery's Terms and Conditions upon receiving the brewery's e-gift code.

2.4 Brewery e-gift cards are non-refundable, non-exchangeable, and subject to the issuing Brewery's terms.

2.5 Our Brewery listings are subject to change and we reserve the right to remove, change or update listings at any time. If we can't fulfil a Brewery partner e-gift card order, for any reason, we will inform you and ask you to choose an alternative Brewery partner option. 

3. Partner Brewery Terms and Liability

3.1 E-gift cards are issued by third-party breweries, and their terms, including expiration dates and restrictions, apply. You will need to be aged 18 years or older to access their websites and make purchases. 

3.2 Breweries are fully responsible for their gift card programs, products, and services. We are not liable for any issues or disputes between you and a brewery.

4. Payment Options

4.1 Accepted forms of payment include credit / debit cards (Visa or MasterCard) and PayPal. 

4.2 The purchase is billed when the e-gift card is issued. We use a third-party PCI compliant payment processor (Stripe).  We do not store your payment details at all.

4.3 We are not responsible for issues related to card processing, including fees for expired or changed cards.

4.4 You can purchase a Craft Beer Gift Card e-code as a gift for someone else using your account, this order can be placed using your own funds and/or with your Craft Beer Gift Card balance.

5.5 Your bank statement or PayPal statement will say the order is from 'The Indie Gift Card Co. Ltd' with a reference of 'CRAFT EGIFT' - this is our business name and The Craft Beer Gift Card is a trading style of this company. 

5. Cancellations, Refunds and Returns

5.1 The Craft Beer Gift Card cannot be exchanged or refunded once it has been purchased, unless there is an issue with its redemption. Re-issuing faulty e-gift cards is limited to issues proven to be a result of the production or issuing process. This does not affect your statutory rights.

5.2 Requests for returns or refunds of The Craft Beer Gift Card require contacting us with the reason and proof of purchase, i.e. – order number.  

5.3 If any value on The Craft Beer Gift Card has been spent we are unable to process a return or refund unless required by law.

5.4 Once you have exchanged The Craft Beer Gift Card for, and/or purchased, your brewery e-gift card/s, and they have been ordered/delivered, then these are non-refundable.  If an e-gift card in your possession, or your recipient’s possession, was purchased from us and is unable to be used due to a brewery going into administration (or any other issue), you belong to that brewery for any queries pertaining to that e-gift card as The Craft Beer Gift Card will have paid that brewery on your behalf already. We highly recommend spending your brewery e-gift card as soon as you have received it. 

5.5 When you place an order for a brewery e-gift card, you consent to it being supplied and you acknowledge and accept that your right to cancel (and therefore your right to a refund) will be immediately lost.  Your statutory rights are not affected.

5.6 The Indie Gift Card Co. Ltd is not responsible for the refund of purchase price or return of any products purchased from the breweries whilst using your brewery e-gift card.

6. Lost or Stolen Gift Cards

6.1 Treat our gift cards like cash; lost or stolen cards will not be replaced or refunded. We are not liable for redeemed cards during loss or theft.

7. Gift Card Activation

7.1 Brewery e-gift cards arrive live for you and have an expiry date which will be shown in your delivery email.

7.2 You are responsible for your e-gift card's use and safety. We encourage passcode protection on all electronic devices.

8. Errors

8.1 We strive for accuracy, but errors may occur. We aim to correct errors promptly and adjust orders or provide refunds.  Refunds are not offered for any brewery e-gift card you have chosen and we have provided.

9. Excluded Users and Territories

9.1 Purchases are not permitted from countries under UK embargo or listed on any UK prohibited or restricted parties.

10. Contact Us

10.1 For questions, concerns, or assistance, click here to contact us

11. License to Use the Website

11.1. Unless otherwise stated, The Craft Beer Gift Card and/or its licensors own the intellectual property rights published on this Website and materials used on The Craft Beer Gift Card. Subject to the license below, all these intellectual property rights are reserved.

11.2. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

12. Acceptable Use

12.1. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of The Craft Beer Gift Card; or in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

12.2. You must not use this website to copy, store, host, transmit, send, use, publish, or distribute any material that consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software.

12.3. You must not conduct any systematic or automated data collection activities on or in relation to this website without The Craft Beer Gift Card's express written consent.

13. Limitation of Liability

13.1. In no event shall The Craft Beer Gift Card, nor any of its officers, directors, and employees, be liable to you for anything arising out of or in any way connected with your use of this website, whether such liability is under contract, tort or otherwise.

13.2. The Craft Beer Gift Card, including its officers, directors, and employees, shall not be liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this website.

14. Governing Law and Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of The United Kingdom and you irrevocably submit to the exclusive jurisdiction of the courts in this location.

15. Changes to the Terms and Conditions

The Craft Beer Gift Card reserves the right to revise these terms and conditions at any time. By using this website, you are expected to review such terms on a regular basis to ensure you understand all terms and conditions governing the use of this website.